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home > about cool running > cool running/active transition: frequently asked questions

Cool Running/Active Transition: Frequently Asked Questions

  
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Posted Sunday, 16 December, 2007

The Cool Running site has upgraded with its recent partnership with The Active Network. Want the scoop? Use this guide to get you up to speed.

• Training Logs Update
• Why the Partnership?
• Account and Profile Updates
• Running Log General Information
• Miscellaneous


Training Logs Update

Downloading to Excel

We have received a few questions about downloading running log data directly to excel. Currently, we do not support this functionality, but we are working on this feature for the future. In the meantime, any data that is stored in your training calendar can safely remain there.

Data looks different in calendar

We understand there may be a bit of confusion about the data transfer from the Cool Running logs to Active Trainer. Even though the data is largely the same, it will look different in the two systems.

  • Workout type, distance, duration and pace will transfer directly over.
  • Any comments, Avg HR and Max HR will be inserted into the workout notes for those specific workouts.
  • Your weight data will be imported into the Daily Vitals section in Active Trainer.
  • Shoe data will automatically populate into the Shoe Tracker, including all mileage information logged to date.
You can view historical data in a number of formats on Active Trainer.
  • Your calendar allows you to see workouts (with varying levels of detail) in a month, week and day view.
  • Click on “Reports” in the top navigation to access your Training Log, showing side-by-side planned vs. actual data in a weekly view
  • Dig deeper by clicking on the Training Stats tab, which allows you to graph aggregated stats such as training volume.
How to find your log

We have made all attempts to make the Cool Running data log migration process as simple and complete as possible. If you would like to transfer your data, please follow these steps:

1) Go to www.ActiveTrainer.com and log in with your Active Network’s user account and password.

2) The system will direct you to a Merge account page and tell you that your account was upgraded by CoolRunning.com. Click the button, "Create an Account".

3) The system will direct you to the Import data page, where you can opt to transfer your Cool Running data to Active Trainer. Click on the “Transfer my Data” button to begin the Cool Running data transfer. If you choose not to import your data at this time, you can always go to the My Account Settings page and transfer your data later.

4) If you opted to transfer your data, depending on how much data you’ve logged in Cool Running, the process can take anywhere from 4 to 24 hours to complete. In the meantime, you can begin using the Active Trainer features and tools.

5) Once the transfer of data is complete, you will find your Cool Running data in the calendar and Shoe Tracker.


Why the Partnership?

By shifting the responsibility of maintaining a database and login system over to Active, we can now focus 100% on our mission to provide the information necessary to satisfy every aspect of the running life for all runners and running organizations. You can now seamlessly travel between the Cool Running and Active communities and have access to all of Active's content and services. Click here to learn more .


Account and Profile Updates

What has happened to my account?

Cool Running’s login system has been integrated with The Active Network’s user account database and login system. You do NOT need to create a new account. If you did not receive an email with your new user account, please click here (link to page where CR users can retrieve their account) to retrieve your account information.

Do I have to do anything new? Can I access my old account?

You have a brand new user account to use going forward. You’ll now use your email address and password to sign-in instead of your member name and password. If an Active user had the same Display Name (member name) as you, we may have added a few digits to the end so we can distinguish the accounts. You’ll be able to update your Display Name at anytime within the Account section of My Active. If you already have an Active account and used the same email address to register for both sites, you’ll now use your Active login info on CR.

What happened to my profile? How do I update my account and site preferences?

You now have a new fancy profile with more features and options. Your profile will live under the name “My Active.” You will click the new “My Active” link in the header navigation to access. This is where you will update your account information, preferences, notifications, etc. Click here to learn more


Running Log General Information

What happened to my Cool Running log?

Your Running Log has moved to Active Trainer's Online Training Calendar. With Active Trainer, you'll receive 24/7 online access to a robust suite of online training tools, an easy-to-use calendar, detailed training reports, and daily training reminders. You’ll have the opportunity to import your Cool Running data into Active Trainer. More details at Active Trainer.

How do I transfer my data and what data will transfer?

We have made all attempts to make the Cool Running data log migration process as simple and complete as possible. If you would like to transfer your data, please follow these steps:

1) Go to ActiveTrainer and log in with your Active Network’s user account and password.
2) The system will direct you to a Merge account page and tell you that your account was upgraded by CoolRunning.com. Click the button, Create an Account.
3) The system will direct you to the Import data page, where you can opt to transfer your Cool Running data to Active Trainer. Click on the “Transfer my Data” button to begin the Cool Running data transfer. If you choose not to import your data at this time, you can always go to the My Account Settings page and transfer your data later.
4) If you opted to transfer your data, depending on how much data you’ve logged in Cool Running, the process can take anywhere from 4 to 24 hours to complete. In the meantime, you can begin using the Active Trainer features and tools.
5) Once the transfer of data is complete, you will find your Cool Running data in the calendar and Shoe Tracker.

What do I get with my new log?

Active Trainer comes equipped with a host of features, including:

(1) An easy-to-navigate calendar allowing you to plan and log workouts.
(2) Shoe tracker integrated with your workouts.
(3) Map your running routes online to measure total distance and pace.
(4) A weekly training log showing planned versus actual workouts side-by-side.
(5) Graphs to display total training volume, planned vs. actuals and more.
(6) Helpful calculators for pace, BMI, caloric needs, race planner and more.

For more information, visit: http://www.activetrainer.com/Endurance/MemberBenefits.htm

Can I access my old log?

You will not be able to access your Cool Running log through CoolRunning.com but your Cool Running Log data will be available in Active Trainer.

Why the fee for Active Trainer PLUS?

All the core features of Active Trainer are free for all users. For most athletes, these features are more than enough. However, we do charge for a set of advanced features, including:

1) Upload heart rate data from Polar devices
2) Access to a library of strength training exercise videos
3) Customize your Active Trainer Web site
4) Upload routes to workouts in your calendar

For more information, visit: http://www.activetrainer.com/Endurance/MemberBenefits.htm


Miscellaneous

What has or will happen to the Cool Running site?

The Cool Running site will remain available to you. We’ve simply added new features. Aside from your new account and profile, the forums have received an upgrade. Rest assured, all past threads and replies have been migrated to the new forums. You will still participate in the forums directly within the Cool Running site. You’re loved moderators will also continue to peruse and moderate the new forums. The new forum community provides staff and moderators with many more moderation tools and you with improved posting and notification features. You can also use the same account to log in to Cool Running or any Active.com managed Web property.
 


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