User Account FAQs & Support

Posted Monday, 19 October, 2009

How do I access my profile?
To access your User Account profile, sign in to Active.com by clicking here.

I can't remember my password. How can I get a new one?
If you need a new password, click here and select the "I forgot my password!" option to have a new password sent to your email address.

I don't have an account yet. How do I create one?
To create a account, click here and select the "Create Account" option.

More Answers...
For a complete list of User Account FAQs, click here.

---

Still can’t find your answer?

You may contact customer support by phone, 877-228-4881, between 7:00am and 5:00pm PST
or email us your question or comment and we’ll get back to you as soon as possible.